Effective Date: 05 January, 2025
Last Updated: 16 August, 2025

1. Introduction

Welcome to Grow BD. We are a Bangladeshi freelancing service provider agency specializing in online services and client satisfaction. By accessing or using our website Grow BD (www.grow-bd.com), you agree to comply with these Terms of Service. Please read them carefully.

2. Services Offered

Grow BD provides freelancing services, including but not limited to web development, logo design, SEO, digital marketing, and technical troubleshooting. Service details, pricing, and terms are subject to change at our discretion.

3. User Responsibilities

By using our services, you agree to:

• • Provide accurate and complete information.

• • Use the services for lawful purposes only.

• • Abide by all applicable laws and regulations.

Misuse, fraud, or violation of these terms may result in service suspension or termination.

4. Payments & Refunds

• • All payments must be made through the accepted methods listed on our website.

• • Refunds, if applicable, will be processed in accordance with our Refund Policy.

• • Payment disputes should be communicated directly to us for resolution.

5. Intellectual Property

All content, trademarks, and materials on Grow BD, including designs, text, graphics, and software, are the property of Grow BD or its licensors and are protected under intellectual property laws. Unauthorized use is prohibited.

6. Privacy & Data Protection

Your privacy matters. Please refer to our Privacy Policy to understand how we handle your data and safeguard your personal information.

7. Limitation of Liability

Grow BD shall not be liable for:

• • Any indirect, incidental, or consequential damages resulting from service use.

• • Third-party software or tools integrated into your project.

• • Delays or disruptions beyond our control (e.g., server downtime, technical errors).

8. Service Modifications & Termination

We reserve the right to modify, suspend, or discontinue services at any time, with or without notice. Users will be informed of major updates.

9. Dispute Resolution

Any disputes arising from the use of Grow BD’s services shall be resolved through mediation or arbitration before legal action is pursued. Applicable laws and jurisdictions may vary based on location.

10. Contact Information

For any questions regarding these Terms of Service, please contact us via email or WhatsApp.